TK-42134[TK] Posted February 13, 2019 Report Posted February 13, 2019 I have a friend who is a prospective trooper. He wants to create an account but is having a heck of a time getting to do that. Is it because of the elections? Any help would be greatly appreciated. Quote
Harbinger[IPM] Posted February 13, 2019 Report Posted February 13, 2019 On here? Elections shouldn’t have an effect, I think, but it’s possible if the LWMs are doing the member sync. Quote
TK-42134[TK] Posted February 13, 2019 Author Report Posted February 13, 2019 Yeah, he’s trying to register with whitearmor.net. Quote
Harbinger[IPM] Posted February 13, 2019 Report Posted February 13, 2019 What exactly is the issue he is having? Quote
TK-42134[TK] Posted February 13, 2019 Author Report Posted February 13, 2019 He is saying the screen name he registered with is locked up and won’t be released. Quote
T-Jay[TK] Posted February 13, 2019 Report Posted February 13, 2019 I guess he did not receive the confirmation email from FISD?!?! Same happened to me recently and I was locked out. Still getting no emails from FISD... Quote
themaninthesuitcase[Admin] Posted February 13, 2019 Report Posted February 13, 2019 I take it he's not receiving the confirmation emails? For some reason emails are starting to get caught in spam filters. There's a couple of options: they can explicitly white list @whitearmor.net or pm me with the user name and email they used and I can go look in the back end. For what it's worth it's probably a good idea to white list whitearmor anyway. Quote
TK-42134[TK] Posted February 13, 2019 Author Report Posted February 13, 2019 10 hours ago, themaninthesuitcase said: I take it he's not receiving the confirmation emails? For some reason emails are starting to get caught in spam filters. There's a couple of options: they can explicitly white list @whitearmor.net or pm me with the user name and email they used and I can go look in the back end. For what it's worth it's probably a good idea to white list whitearmor anyway. PM sent out to you Chris. Thanks in advance for the help. Quote
Marshall[TK] Posted February 13, 2019 Report Posted February 13, 2019 Sorry to hijack the topic but I have a friend in the same situation. Trying to register today but he's not getting the confirmation email. Already checked spam and nothing in there.Inviato dal mio SM-G965F utilizzando Tapatalk Quote
Ripper_L[Admin] Posted February 17, 2019 Report Posted February 17, 2019 On 2/13/2019 at 10:17 PM, Marshall said: Sorry to hijack the topic but I have a friend in the same situation. Trying to register today but he's not getting the confirmation email. Already checked spam and nothing in there. Inviato dal mio SM-G965F utilizzando Tapatalk Did he try to explicitly put "whitearmor.net" on the whitelist? If so, I can send the confirmation mail again. In case that doesn't help, please PM me his username.. Quote
TK21999[TK] Posted February 19, 2019 Report Posted February 19, 2019 Hey guys!, I’m in! Thank you so much for getting me online in the FISD. I’ll be hitting the Intro section next. 4 Quote
TK21999[TK] Posted February 20, 2019 Report Posted February 20, 2019 Had trouble again with my “iCloud” email address. I tried my personal email (also an iCloud email address) which I’ve never had an issue with, but it failed as well. So I borrowed my girlfriends email (gmail) and the confirmation email landed immediately. Does this site accept Apple (iCloud) email addresses? Quote
themaninthesuitcase[Admin] Posted February 20, 2019 Report Posted February 20, 2019 5 hours ago, FirstOrderConcepts said: Had trouble again with my “iCloud” email address. I tried my personal email (also an iCloud email address) which I’ve never had an issue with, but it failed as well. So I borrowed my girlfriends email (gmail) and the confirmation email landed immediately. Does this site accept Apple (iCloud) email addresses? It's not so much to we accept icloud as does iCloud accept us. I'm not on the web team so not privy to how the emails stuff is setup but if the email isn't just perfect, email providers may thing it's spam and so just not deliver them. Quote
Locitus[Admin] Posted February 20, 2019 Report Posted February 20, 2019 55 minutes ago, themaninthesuitcase said: It's not so much to we accept icloud as does iCloud accept us. I'm not on the web team so not privy to how the emails stuff is setup but if the email isn't just perfect, email providers may thing it's spam and so just not deliver them. That's the usual culprit. I need to take a fresh look at how we deliver mail. 2 Quote
TK21999[TK] Posted February 20, 2019 Report Posted February 20, 2019 I did a little research in incoming email settings and now I understand what you’re saying. Darn Apple has to do things different . Thank you for looking into it, if you come up with anything please toss me a note. In the meantime I’ll open a gmail account so I can get notifications from here. Quote
Alay[TK] Posted February 20, 2019 Report Posted February 20, 2019 Yahoo mail also likes to be picky with how they accept e-mails from time to time. A gmail to sign up for items you're expecting a response with is usually a safe bet Quote
TK21999[TK] Posted February 21, 2019 Report Posted February 21, 2019 Yup, the gmail email did the trick. Received the confirmation email immediately and notifications are arriving as well. 1 Quote
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