gunner Posted October 27, 2015 Report Posted October 27, 2015 I placed an order with HFx a week ago. I understood there was a 7-10 day lead time but, I have never received an order confirmation nor can I get them to answer emails or Facebook PMs. Is there any other way to reach them? Or is this normal for them? I would just like a confirmation that they received my Paypal payment that's all. Quote
Jinsei[TK] Posted October 27, 2015 Report Posted October 27, 2015 Have you tried contacting slavefive on here? He was always super quick and responding, at most a couple day lag time. Has it shown up on your paypal account, it should say if the payment has gone through. Quote
gunner Posted October 27, 2015 Author Report Posted October 27, 2015 It has. I'm just one of those people that like confirmation from the business. Quote
slavefive[501st] Posted October 27, 2015 Report Posted October 27, 2015 shawn just send me an email lewis@hfxproductions.com Just need to know your info and I will check the shipping logs...sorry if there is a slight lag Quote
gunner Posted October 27, 2015 Author Report Posted October 27, 2015 I sent one yesterday but I sent it to the contact email I believe. Maybe it went to spam who knows. I was not meant to sound upset or worried I just wanted to know you guys got it that's all. I'm sure you're a reputable group or people wouldn't praise you so much. Quote
slavefive[501st] Posted October 27, 2015 Report Posted October 27, 2015 communication is important and I have another person that runs social media platforms so that I can concentrate on orders and shipping<br><br> feel free to email me personally at any time<br><br> lewis Quote
gunner Posted October 27, 2015 Author Report Posted October 27, 2015 Thank you. Email can be stupid sometimes, I figured that's all it was. Quote
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