Daetrin[Admin] Posted May 29, 2015 Report Posted May 29, 2015 Strange - I've not gotten any response. I'll reach out to them again today. Quote
v7sg[TK] Posted May 29, 2015 Report Posted May 29, 2015 I also got an email with an offer for replacement, although I must admit I have mixed feelings about it... Quote
svache[501st] Posted May 29, 2015 Report Posted May 29, 2015 My visor cracked, already contacted them and sent photos, now waiting for an answer How did that happen? On a similar note, I have a crack in the neck (rim) of my bucket.. not sure what to do :S Quote
v7sg[TK] Posted May 29, 2015 Report Posted May 29, 2015 How did that happen? On a similar note, I have a crack in the neck (rim) of my bucket.. not sure what to do :S I have no Idea... it was on the helmet bag and when I took it out, Surprise!!!! , but the material is VERY thin, so anything could have done that. Quote
Daetrin[Admin] Posted May 30, 2015 Report Posted May 30, 2015 Got a note from Anovos that they will get a new batch of helmets in June sometime and mine will be replaced sometime next month then. 1 Quote
TK4205 Posted May 30, 2015 Report Posted May 30, 2015 Glad to hear that, Paul! Happy to see ANOVOS stepping up and making these helmets right. Well, you know what I mean. Quote
Daetrin[Admin] Posted May 30, 2015 Report Posted May 30, 2015 Glad to hear that, Paul! Happy to see ANOVOS stepping up and making these helmets right. Well, you know what I mean. Indeed Quote
TK-4510[501st] Posted July 13, 2015 Report Posted July 13, 2015 Did you ever hear back from them Paul? Quote
Daetrin[Admin] Posted July 15, 2015 Report Posted July 15, 2015 Yeah, it will ship. Then later it will ship later. Now it's later still. Those fan-made buckets look better all the time... Quote
camprandall Posted July 15, 2015 Report Posted July 15, 2015 We should probably all ask for updates on our tickets and put a little pressure on because this shouldn't take months to resolve. 1 Quote
TK3100[TK] Posted July 15, 2015 Report Posted July 15, 2015 I turned in my neckseal over a month ago because it came apart at the zipper and all the rubber was sticking out. Was told there was replacements but they were all bad too. Now there is no ETA. :-( Quote
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