biogradbooth Posted January 18, 2016 Report Posted January 18, 2016 Sounds like even those who ordered late will get there kits as well. Nothing about tiers in the newsletter. Anovos said they are shipping in order of purchase. Sent from my iPhone using Tapatalk Quote
biogradbooth Posted January 18, 2016 Report Posted January 18, 2016 Dagnabbit! Judging by how the company's (who's name shall not be named) track record, it looks like I won't be working on my Shadowtrooper till summer or fall Q2 is expected delivery of Shadow trooper http://www.anovos.com/pages/star-wars-updates Sent from my iPhone using Tapatalk Quote
ukswrath[Staff] Posted January 18, 2016 Report Posted January 18, 2016 Q2 is expected delivery of Shadow trooper http://www.anovos.com/pages/star-wars-updates Sent from my iPhone using Tapatalk I layman's terms Q2 means, late Q2 = Summer or later. It's ok, I should have the classic Cantina Captain Sandtrooper done by then Quote
biogradbooth Posted January 18, 2016 Report Posted January 18, 2016 I layman's terms Q2 means, late Q2 = Summer or later. It's ok, I should have the classic Cantina Captain Sandtrooper done by then Sorry I thought you said Anovos wouldn't be working on it till then. I misread your post. Hopefully they ship before end of Q2 (June 30). Sent from my iPhone using Tapatalk Quote
ukswrath[Staff] Posted January 18, 2016 Report Posted January 18, 2016 Sorry I thought you said Anovos wouldn't be working on it till then. I misread your post. Hopefully they ship before end of Q2 (June 30). Sent from my iPhone using Tapatalk No probs, crossing my fingers Quote
Jimbeolous[TK] Posted January 18, 2016 Report Posted January 18, 2016 (edited) <br>Anovos said they are shipping in order of purchase.<br> Sent from my iPhone using Tapatalk<br><br> Yeah but that dos'nt mean the later people won't get there's this month either. It did say production had finished Edited January 18, 2016 by Jimbeolous Quote
tk48911[TK] Posted January 19, 2016 Report Posted January 19, 2016 So since the soft goods are coming separate. I thought to ask how much later the shipment would come. Here is the response on Anovos FaceBook visitors page 1-2 weeks later and some customers may get soft goods before armor. My guess is later tier pre orders will get soft goods before. Sent from my iPhone using Tapatalk hey Ryan, that was my original post on their page, thanks for asking that follow up question! 1 Quote
BILLSID29 Posted January 19, 2016 Report Posted January 19, 2016 Just received this email Attention Troopers! As a valued trooper who acquired the STAR WARS™ Classic Trilogy Stormtrooper Do-It-Yourself Kit with Completed Helmet, we wanted to update you on the shipment of the kits. (The Completed Stormtrooper Ensembles and helmets will be addressed in emails to be dispatched at a later date.)Here is the TENTATIVE schedule for order dispatch, although we do note that additional updates will be dispatched should changes occur: Pre-Celebration Orders (April 12 to April 15, 2015): Shipments to begin between January 20 and January 30. Celebration Orders (April 16 to April 19, 2015): Shipments to begin between January 30 and February 15. Post-Celebration Orders to May 4, 2015: Shipments to begin between February 15 to March 1. Tier 2 Orders, and Full MSRP Orders up to December 31 2015: Shipments slated during March 2016. Note: To look-up your order date, please refer to your receipt as that will be the quickest way to know. It will be listed on there.Additionally, due to the massive amount of shipments going out, we are not able to specify exact dates for either departure or arrival under any circumstance. You will need to refer to the shipment notification and tracking link for that, when that is emailed to you.Now why the waves? That's because not all the trooper kits have made it to our fulfillment point yet, as they were shipped to us in waves due to their bulk and quantity. (The first box itself is 30in x 20in x 20in and weighs just over 20 lbs.)Furthermore, we cannot and will not guarantee delivery for any future holidays or events due to numerous conditions in play during this time of year, including adverse weather conditions, shipping congestion, and other factors beyond our control.Now, if you have any order that has multiple items of different products, please be advised that it is NOT possible to merge shipments together as this helmet will be fulfilled from a different fulfillment site than the other products in our catalog.Also for those of you who have been asking about tracking and delivery confirmation: yes, the package will be signature required and come with emailed tracking notifications via our 3rd party fulfillment center.How will the trooper kits ship? There's been some question about this, so to clarify, we will be shipping the TK kits into two (2) packages; the first large package contains all of the parts and pieces of the kit (including the fully-built helmet, neck seal, belt and holster) EXCEPT for the under suit (jacket and pant) and glove; the second package will contain the under suit (jacket and pant) and glove. (Additional Note: It is entirely possible that you will receive the second package prior to the first, and vice versa.)Additionally, the instructions will be available as a digital download only (estimated release January 25); we will not be offering printed versions, at all. This allows us the opportunity to re-issue instructions if needed, and as future add-ons to the kit become available.Need to change your address or cancel your pre-order? This is your FINAL OPPORTUNITY!That's right: if you have either an ADDRESS CHANGE or CANCELLATION that needs to be made, please reach out to us no later than 5 PM Central time on January 20, 2016 by following the instructions in the next section below! Any address changes submitted after that deadline will NOT be honored, and any re-shipment due to incorrect address will be the responsibility of the customer -- e.g. the customer will need to remit shipment costs for any re-shipment. NO EXCEPTIONS. INSTRUCTIONS FOR ADDRESS CHANGEAs noted above, ANY and all address changes must be submitted by 5 PM Central Time on January 20, 2016! NO EXCEPTIONS! You can verify the shipping address we have on record by going to http://www.anovos.com/account/login or, if you don't have an ANOVOS.com account, please refer to your email receipt. Anyone with an address change MUST email us at [email protected] with “TK KIT ADDRESS CHANGE” in the subject line---updating your info in your ANOVOS.com account alone does not complete the address change! Please provide: Your order number(s). Your original shipment address. Your NEW shipment address. Please allow 3 to 7 business days (excluding weekends or holidays) to process requested changes. INSTRUCTIONS FOR ORDER CANCELLATIONAs noted above, ANY and all order cancellations must be submitted by 5 PM Central Time on January 20, 2016!Any shipment of an order with a cancellation request submitted after the cut-off period will result in delays in refund and cancellation, and a full refund will NOT be honored. (In other words: the refund will be minus original shipment & handling, in addition to any return and restocking fees.) NO EXCEPTIONS! Anyone with a cancellation request MUST email us at [email protected] with “TK KIT ORDER CANCELLATION” in the subject line.For faster processing, please provide: Your order number(s). Your original shipment address. Please allow 3 to 7 business days (excluding weekends or holidays) to process a cancellation and refund. 4 Quote
jason.sgtski[501st] Posted January 19, 2016 Report Posted January 19, 2016 (edited) Just beat me to it. I am in the Feb 15-March 1st group. I bet there will be a completed wip up before i get my boxes. I will be living vicariously through everyone in the earlier groups. Edited January 19, 2016 by jason.sgtski 2 Quote
Target92[501st] Posted January 19, 2016 Report Posted January 19, 2016 And I am post celebration, so looking forward to living vicariously through peoples build threads. 1 Quote
biogradbooth Posted January 19, 2016 Report Posted January 19, 2016 So I wonder if this January 20th deadline applies to later tiers? I'm the last tier which I thought would give me substantial time to cancel if the first kits to go out weren't to my liking. Sent from my iPhone using Tapatalk Quote
tk48911[TK] Posted January 19, 2016 Report Posted January 19, 2016 Just beat me to it. I am in the Feb 15-March 1st group. I bet there will be a completed wip up before i get my boxes. I will be living vicariously through everyone in the earlier groups. in the same date range as you man...placed my order on 4/30! Quote
jason.sgtski[501st] Posted January 19, 2016 Report Posted January 19, 2016 Witht he possible "re-stocking fees" and paying to ship it back and not getting the refunded shipping cost, if you bought it for the 350, you might have better luck reselling it. Quote
mikidymac[TK] Posted January 19, 2016 Report Posted January 19, 2016 Great news but I do have a big issue with the cancellation policy. At the time of sale they stated that we could cancel at any point before it shipped for a full refund. I would think they have to honor that as that was the policy at the time of sale. Quote
biogradbooth Posted January 19, 2016 Report Posted January 19, 2016 Great news but I do have a big issue with the cancellation policy. At the time of sale they stated that we could cancel at any point before it shipped for a full refund. I would think they have to honor that as that was the policy at the time of sale. That's why I asked about January 20th deadline. It may be that date is just for those that are shipping this week. Sent from my iPhone using Tapatalk Quote
SgtBatten Posted January 19, 2016 Report Posted January 19, 2016 And I am post celebration, so looking forward to living vicariously through peoples build threads.Haha me too. But that's only to get it to America. I then need to pay 6 years wages to send it to australia Sent from my SM-G900I using Tapatalk Quote
TK 2759[501st] Posted January 19, 2016 Report Posted January 19, 2016 That's why I asked about January 20th deadline. It may be that date is just for those that are shipping this week. Sent from my iPhone using Tapatalk This question is better suited for the ANOVOS staff... Quote
mikidymac[TK] Posted January 19, 2016 Report Posted January 19, 2016 I just sent them an email for clarification on the cancellation policy as that is in very bad taste to change the policy this late in the game. If we find out the kits are crap and want to cancel before they ship I think they should have to honor their policy in place at the time of pre-order placement. Quote
doomius[TK] Posted January 19, 2016 Report Posted January 19, 2016 i guess the good news is that those of us in the later shipping tiers will get a good idea whether or not the quality is worth it with plenty of time to cancel if not. I am optimistic that Anovos will deliver and we should know soon enough! Quote
mikidymac[TK] Posted January 19, 2016 Report Posted January 19, 2016 i guess the good news is that those of us in the later shipping tiers will get a good idea whether or not the quality is worth it with plenty of time to cancel if not. I am optimistic that Anovos will deliver and we should know soon enough! Not if their letter today is correct. It states that if you don't cancel by tomorrow you will have to pay shipping and re-stocking fees. I am waiting to hear back from them if this is just for the first wave of shipments or all orders. Quote
artimorty Posted January 19, 2016 Report Posted January 19, 2016 C'mon guys... Let's give the chance that we may like the armor! I agree that change in the return and refund policy needs clarifications, but it's seems like a lot of people it's eager not to like the kit and thinking about returning it or cancelling the order even before it has reached their doors! Of course three or four hundreds is money, but after almost ten months of wait I am anxious to get the suit... And I am not thinking all the time that it will suck.<br> Stay optimistic! 2 Quote
Lordhero[TK] Posted January 19, 2016 Report Posted January 19, 2016 I don't think the kit will suck at all. I will have to wait some more before I get mine. But that's okej. I will have some time to check others builds. I'm more worried about me being the one how will suck at building it :-P Skickat från min HTC One_M8 via Tapatalk Quote
sskunky Posted January 19, 2016 Report Posted January 19, 2016 C'mon guys... Let's give the chance that we may like the armor! I agree that change in the return and refund policy needs clarifications, but it's seems like a lot of people it's eager not to like the kit and thinking about returning it or cancelling the order even before it has reached their doors! Of course three or four hundreds is money, but after almost ten months of wait I am anxious to get the suit... And I am not thinking all the time that it will suck.<br> Stay optimistic! Well said. 1 Quote
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