Geaux Saints[TK] Posted October 23, 2012 Report Posted October 23, 2012 Has anyone been able to contact or has had contact with Doopydoos via email in the last 4 weeks? I've sent multiple emails with no replies even though I was talking with them over a month ago. Quote
FunkyTrigger[TK] Posted October 23, 2012 Report Posted October 23, 2012 On the UKG forum we have a thread about this too. Our non contact goes back to the 2nd October Quote
Minuteman Posted October 23, 2012 Report Posted October 23, 2012 The last contact I had with Casey was on October 14th. The days before I also tried to contact him without success, but then I sent him a message about his eBay account and that worked. Just search for E-11 blaster on eBay and you will find him offering his E-11 complete kit. Quote
DarthChridan[TK] Posted October 23, 2012 Report Posted October 23, 2012 I've a few weeks ago ordered an e-11 blaster kit, and I received this last friday....but the email contact is not good....I'm not amused No idea what's going on with doopydoos Quote
Dday[501st] Posted October 23, 2012 Report Posted October 23, 2012 He needs to replace broken pieces. All I hear about them is they never reply. Quote
MisterFubar[TK] Posted October 23, 2012 Report Posted October 23, 2012 I only received part of an order and after 3 or 4 times emailing them and not getting an answer I was forced to start a paypal claim. They answered that within a couple hours and eventually shipped out the missing items. Quote
Sonnenschein Posted October 23, 2012 Report Posted October 23, 2012 They seem to be quite busy... which can happen to everyone. But for every seller a good communication has to be top priority. If not, people soon feel screwed. IMO. Quote
Geaux Saints[TK] Posted October 23, 2012 Author Report Posted October 23, 2012 Well I ordered a full E-11 kit a while back. When it arrived, the package was damaged and half of it was missing. Damage was from shipping, not DD's fault. Anyway, Casey said they were making a claim and would be sending me my missing parts in the mean time. That was WELL over a month ago and communication since then has ceased, so I was wondering if it was my situation or if something else was going on. Now I'm stuck with half a blaster. Quote
Sonnenschein Posted October 23, 2012 Report Posted October 23, 2012 That's too bad, Tony! I hope you'll get them! In the worst case,could you fabricate them yourself? which parts are they? I'm sure I have doubles somewhere, which I could send you. Quote
Geaux Saints[TK] Posted October 23, 2012 Author Report Posted October 23, 2012 Well, I'm missing quite a few. Here's the list I sent them with the corresponding part numbers from their website. 1. MAIN GRIP 2. SELECTOR SWITCH 3.TRIGGER GUARD 5. EJECTOR PORT SHROUD 12. REAR SIGHT 13.MAIN MAGAZINE RECEIVER BODY 15. MAGAZINE RETAINING SCREW 17. FRONT SIGHT 20. 1st GEN CAST OF A HENGSTLER COUNTER BOX Also, the end piece that holds the D-ring. Quite a list of important parts, huh? Quote
Dday[501st] Posted October 23, 2012 Report Posted October 23, 2012 Are you still in the window to open an eBay/PayPal claim? If they are not responding I would open a claim for your money back. Once that is done, order a new one. The good thing, basic approval does not require a weapon, so you can at least get your number w/o worrying about the weapon just yet. Quote
Sonnenschein Posted October 23, 2012 Report Posted October 23, 2012 Well, I'm missing quite a few. Here's the list I sent them with the corresponding part numbers from their website. 1. MAIN GRIP 2. SELECTOR SWITCH 3.TRIGGER GUARD 5. EJECTOR PORT SHROUD 12. REAR SIGHT 13.MAIN MAGAZINE RECEIVER BODY 15. MAGAZINE RETAINING SCREW 17. FRONT SIGHT 20. 1st GEN CAST OF A HENGSTLER COUNTER BOX Also, the end piece that holds the D-ring. Quite a list of important parts, huh? OMG! The list would have been short if you wrote what you received. Did you file a paypal claime? I think I have most of the parts, as I once intended to build 2 blasters and I collected parts over the last years. But I don't have the time to build one at the moment! Quote
DarthChridan[TK] Posted October 23, 2012 Report Posted October 23, 2012 That's a big list I could help out with a resin hengstler counter...if you need, except you received the stuff of doopydoos in next time Quote
Geaux Saints[TK] Posted October 23, 2012 Author Report Posted October 23, 2012 What is the time frame window to make a Paypal claim? Quote
Geaux Saints[TK] Posted October 23, 2012 Author Report Posted October 23, 2012 When the box arrived it looked kind of beat up with two large rubber bands holding the box together. The zip lock bag that is suppose to hold the smaller parts was opened and empty with all the parts that were left spread out throughout the box. Very frustrating. Quote
Geaux Saints[TK] Posted October 23, 2012 Author Report Posted October 23, 2012 Apparently the claim window is 45 days. My purchase date was at the beginning of August, so I guess I'm at the mercy of DD. Quote
TrooperJesse[TK] Posted October 23, 2012 Report Posted October 23, 2012 Well, I'm missing quite a few. Here's the list I sent them with the corresponding part numbers from their website. 1. MAIN GRIP 2. SELECTOR SWITCH 3.TRIGGER GUARD 5. EJECTOR PORT SHROUD 12. REAR SIGHT 13.MAIN MAGAZINE RECEIVER BODY 15. MAGAZINE RETAINING SCREW 17. FRONT SIGHT 20. 1st GEN CAST OF A HENGSTLER COUNTER BOX Also, the end piece that holds the D-ring. Quite a list of important parts, huh? Damn I am so sorry to hear . It can get frustrating fast!. I don't know why they have him as sellers if he can't be reliable and relied on. I wouldn't buy from him. Goodluck with your claim though! Quote
DarthChridan[TK] Posted October 24, 2012 Report Posted October 24, 2012 @Geaux Saints: It gives a 'edit' function Quote
Nicky Posted October 24, 2012 Report Posted October 24, 2012 I had a non-delivery issue with doopydoo and e-mailed a few weeks ago, they responded very quickly and said they'd send a new order out. I'm picking it up this afternoon. Quote
Carbonite Posted October 25, 2012 Report Posted October 25, 2012 I e-mailed them yesterday and Casey got back to me within 20 minutes. Must have just gotten lucky. I ordered my kit five days ago...and I have to tell you, after scrubbing through endless threads about the full E11 kit being damaged in shipping...I'm getting quite nervous. Is that a normal occurrence? Should I expect broken pieces when my kit arrives? Quote
Geaux Saints[TK] Posted October 25, 2012 Author Report Posted October 25, 2012 Of the parts that I received, none were broken. I'm just missing half of the kit. Quote
Sonnenschein Posted October 25, 2012 Report Posted October 25, 2012 Apparently the claim window is 45 days. My purchase date was at the beginning of August, so I guess I'm at the mercy of DD. If you paid with credit card,you have a bigger window. Quote
Evilboy[501st] Posted October 25, 2012 Report Posted October 25, 2012 It would be nice if someone started offering a good resin E-11 on this side of the pond...Hmmmm Quote
Geaux Saints[TK] Posted October 25, 2012 Author Report Posted October 25, 2012 It would be nice if someone started offering a good resin E-11 on this side of the pond...Hmmmm Amen! These shipping charges and conversion rates are killing me. Quote
Nicky Posted October 28, 2012 Report Posted October 28, 2012 (edited) I had a non-delivery issue with doopydoo and e-mailed a few weeks ago, they responded very quickly and said they'd send a new order out. I'm picking it up this afternoon. Scratch that, didn't get any delivery. So I'm still waiting. I think England and their royal postal service or whatever they call it should check themselves, this is too slow, unreliable and untrackable. Edited October 28, 2012 by Nicky Quote
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